User Information & Privacy

Banaras Bhang (hereafter referred to as "Banaras Bhang," "we," or "our") and its affiliates are deeply committed to safeguarding the privacy and confidentiality of the information you share with us. We implement stringent measures to ensure the security, integrity, and confidentiality of all data stored on our systems. Access to this information is restricted to authorized personnel who need it to perform their duties. Any breach of our privacy or security policies by employees will result in disciplinary actions, which may include termination and/or legal proceedings.

This Privacy Policy explains how we use and protect your personal information collected through the Banaras Bhang website. By using our website, you agree to the practices described in this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information you share with us.

Collection & Use Of Information

Collection of Your Information

Banaras Bhang collects and processes information you provide when you visit our website. This may include, but is not limited to:

• Personal Information: Your name, email address, phone number, billing and shipping address, and other details you voluntarily provide.
• Transaction Details: Information related to your purchases or interactions with our products and services.

We collect this information to provide a seamless and personalized experience and to fulfill your requests effectively.

How We Use Your Information

The information we collect may be used in the following ways:

• To Enhance User Experience: To personalize your experience on our website and respond to your queries effectively.
• Marketing and Communication: With your prior consent, we may send promotional emails, offers, and updates about our products and services.
• Service Improvement: To analyze website usage and improve our offerings.
• Third-Party Services: We may share information with trusted service providers for tasks like website management, email delivery, customer service, or data analysis, ensuring they adhere to strict privacy agreements.

Fairness & Purpose

Banaras Bhang collects and uses information fairly and transparently for the purposes stated at the time of collection. Any changes in the purpose of use will be communicated to you promptly.

Distribution of Information

Information Disclosure

Banaras Bhang does not sell, rent, or trade personal information for promotional purposes. However, we may share your data with:

• Service Providers: For operational purposes, such as payment processing, delivery, or technical support.
• Legal Compliance: When required by law or for protecting the rights, property, or safety of Banaras Bhang or others.
• Business Transactions: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction.
• Consent & Control

By using our website, you consent to the collection and use of your information as outlined in this policy. You may withdraw your consent at any time by contacting us via the contact details provided below. Please note that if you choose to withdraw your consent, we may be unable to provide certain services or fulfill your requests.

Control of Your Information

You have the right to access, update, or delete your personal information. If you wish to:

• Correct or update your information.
• Restrict or object to the processing of your data.
• Request deletion of your information.

Please contact us at Banaras Bhang or through the contact details provided below. We will process your request promptly, typically within 30 days, unless the request is complex and requires additional time.

Data Storage & Security

Data Retention

Banaras Bhang retains personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once this period is over, your data will be securely disposed of.

Commitment to Data Security

Your personal information is stored securely and protected against unauthorized access, alteration, disclosure, or destruction. Access to sensitive information is limited to authorized employees and trusted third-party service providers who are required to maintain confidentiality.

You are responsible for safeguarding your login credentials, including your password and user ID. Banaras Bhang will not be held liable for unauthorized access caused by your failure to protect this information.

Use of Cookies

Banaras Bhang uses cookies to enhance your browsing experience. Cookies help us:

• Recognize you when you revisit our website.
• Personalize content and improve user experience.
• Track website usage and optimize performance.

Our cookies do not store personally identifiable information. You may disable cookies in your browser settings, but this may limit certain functionalities on our website.

Third-Party Links

Our website may contain links to third-party websites. Banaras Bhang is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of these third parties before sharing any personal information.

Changes To This Privacy Policy

Banaras Bhang reserves the right to update this Privacy Policy as needed. Changes will be reflected on this page, along with an updated "Last Modified" date. Continued use of our website constitutes acceptance of the updated policy.

Privacy Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

Email: info@banarasbhang.com
Phone: +91 9821414433
Address: BB TWENTY - THREE GLOBAL PRIVATE LIMITED, Sukhdev Vihar Okhla, 259 S/F, 110025 New Delhi Delhi, India

We value your trust and are committed to ensuring your privacy and satisfaction with Banaras Bhang.